A large car dealership is receiving more customer complaints than usual. Bea wants to use a cycle of
inquiry to investigate what is going on. After gathering some initial data, Bea finds that more than
half of the complaints are related to repairs made at the body shop. Now that she has determined
that the body shop is a problem area, what should Bea do next?
Read the following possible courses of action and decide which is the BEST next step and which is the
WORST next step.
1. Look closely at the body shop to clarify the problem.
2. Ask the body shop workers to find a solution to the problem.
3. Notify the body shop workers that they may lose their jobs.
4. Brainstorm ideas to improve the work done in the body shop.

Answers

Answer 1

Answer:

Best solution->2.Worst solution->3

Explanation:

2 would make the most progress and 3 would cause the most outrage

Answer 2

The worst step which could be taken next will be to notify the body shop workers that they may lose their jobs. Thus, the correct option is 3.

How to deal with customer complaints?

The first and most important step to take while dealing with customers complaints is to be quiet and listen.

Customers who feel the need to vent frustration with a product or service before even considering a proactive solution, however to avoid the escalation of the issue or a bad review, a salesperson must first be quiet and listen to the complaints of the customers before proceeding to give solutions.

It is important to discuss the issues and complaints with the workers and look closely at the problem to clarify it and ask solutions from the workers.

Therefore, the correct option is 3.

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Related Questions

heart sound __________ is thought to result from the transition from expansion of the empty ventricles to their sudden filling with blood.

Answers

Answer:

Heart sound S3, if it occurs, is thought to result from the transition from expansion of the empty ventricles to their sudden filling with blood.

Explanation:

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Miss Hawaii

Based on your understanding of the scenario, which o the abbreviations mentioned primarily affect the lungs? Check

all that apply.

OMS

URI

IBD

DAD

ОВА

PE

Answers

Answer:

12

Explanation:

why are collagen fibers a critical component of bone?

Answers

Answer:

Collagen fibers act as "glue" to bind components together.

The binding fibers act as a strong connective force that simulates the formation of development of bone tissue in the body

1. which of the following is a risk factor for decreased oxygen saturation level in a patient?

Answers

Answer:

Chest wall injury is a risk factor for decreased oxygen saturation level in a patient.

Explanation:

One of the risk factors for decreased oxygen saturation levels in a patient is Chest wall injury. Option A is correct.

Wounds to the chest wall incorporate broke ribs, cracked sternum (breastbone) and additionally swelling to the lungs. They typically occur after a chest impact, such as when falling from a height, in a car accident, or playing contact sports.

One of the most well-known chest wounds is cracked ribs ('broken ribs'). where a rib breaks or breaks. These might be brought about by major areas of strength for a power, for example, a tumble from a level or an engine vehicle crash.

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Complete question:

Which of the following is a risk factor for decreased oxygen saturation level in a patient?

1. Chest wall injury

2. Restlessness

3. Hypotension

4. Prescribed bronchodilators

It is important to involve both the patient and__to get a pain history.

O Primary care physician
O Family
O Siblings
O Pain specialist

Answers

Pain specialist,
Because physician cannot: Perform specialized test for diagnosing chronic pain

which abdominal region is above the hypogastric region

Answers

Answer:

Umbilical

Explanation:

what types of diseases/problems does stem cell research hope to solve?

Answers

Answer:

People who might benefit from stem cell therapies include those with spinal cord injuries, type 1 diabetes, Parkinson's disease, amyotrophic lateral sclerosis, Alzheimer's disease, heart disease, stroke, burns, cancer and osteoarthritis.

Explanation:

Answer:

According to some journals : "People who might benefit from stem cell therapies include those with spinal cord injuries, type 1 diabetes, Parkinson's disease, amyotrophic lateral sclerosis, Alzheimer's disease, heart disease, stroke, burns, cancer and osteoarthritis."

A 73-year-old woman is experiencing recurrent constipation. The woman reports to the nurse that she experiences constipation despite the fact that she takes docusate on a daily basis and performs cleansing enemas several times weekly. How should the nurse best respond to this client's statement

Answers

Answer:

Taking too many laxatives can make your bowels dependent on them, making you more susceptible to constipation.

Explanation:

"The woman reports to the nurse that she experiences constipation despite the fact that she takes docusate on a daily basis and performs cleansing enemas several times weekly."

docusate is a type of a laxative, which she also states that she takes it everyday and performs a cleansing enemas several times weekly, and taking too many laxatives is not a good idea, as it makes you more susceptible to constipation.

what structures keep blood from flowing from the ventricles to the atria

Answers

Answer: The tricuspid valve opens into your right ventricle, and the mitral valve opens into your left ventricle.  So the structures are the two valves (tricuspid and mitral valves).

Explanation: I hope this helps :) You've got this!

rn targeted medical surgical neurosensory and musculoskeletal online practice 2019

Answers

Answer:

Explanation:

A nurse is planning care for a client who has. closed traumatic brain injury from a fall and is receiving mechanical ventilation. Which of the following interventions is the nurses priority?

In almost all cases, a radioactive atom emits radiation from which of the following?
a. electron cloud
b. k-shell
c. nucleus

Answers

Answer:

A. Electron Cloud (not sure)

Explanation:

Am not sure if this is right

why is it important that only low levels of oxygen are prescribed for patients with chronic obstructive pulmonary disease?

Answers

Answer:

getting more oxygen can help you breathe better and live longer.

Explanation:

what is the difference between albuterol inhaler and salbutamol inhaler

Answers

Answer:

Albuterol (also known as salbutamol) is used to prevent and treat wheezing and shortness of breath caused by breathing problems (such as asthma, chronic obstructive pulmonary disease). It is also used to prevent asthma brought on by exercise.

Explanation:

at what bac level is an individual considered intoxicated if they are over the age of 21?

Answers

Answer:

The BAC is calculated from the concentration of alcohol in the breath. In most states, the legally-defined level of alcohol intoxication is a BAC of 0.08%.

in what part of the digestive system is the ph of food neutralized?

Answers

In the duodenum is where the ph of food is neutralized

The part of the digestive system is the pH of food neutralized is the duodenum is where the pH of food has been neutralized.

In what ways cells of digestive system is different from other cells present in the body?

Cells of the digestive system are different in nature  and function from cells of the skeletal system. Cells are depend on each other to keep the body as a unit.

Pancreatic Juice and bile are poured through the two distinct ducts into duodenum and these are the common hepatic duct collects bile formed by the liver.

The digestive tract has been considered as the part of the digestive system of the body, and it has been composed of organs that help in the process of the digesting food including mainly hollow organs that form a conduit through which food passes, is processed and then the remaining matter has been expelled.

After the process of being consumed the food goes to the stomach that digests food through acids and enzymes and then it goes to the duodenum that the first part of the small intestine; then to the jejunum is the intermediate part of the small intestine and absorbs nutrients of the digested food.

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The__has defined evidence-based practice as "the integration of the best available research with clinical expertise in the context of patient characteristics, culture, and preferences."

O American Psychological Association
O American Medical Association
O Society of Pain Management
O None of the above

Answers

Answer:

What is American Psychological Association

Explanation:


Select all of the following that are part of the Central Nervous System

Cerebellum
Sciatic Nerve
Cerebrum
Parietal Lobe
Brachial Plexus
Pons
Motor Cortex

Answers

The answer is:
Cerebellum

Discuss what Drinkwater means by the term ‘fatphobia.

Answers

Answer:

Fatphobia is deeply rooted in complex structures like capitalisms patriarchy and racism and that could make it really difficult to see let alone challenge we live in a culture where being fat is seen as being a bad person; lazy, greedy, unhealthy, irresponsible, and suspect. We tend to see thinness as universally good; responsible, respectful, and in control of our appetites, body's and lives. We this everywhere in the world.

Explanation:

I watched the video that is exactly what she said. hope this helps (;

personal experience.
Pain assessment is complex because pain is both a sensory and an __personal experience
A.)objective
B.) neurological
C.) emotional
D.) interpretive

Answers

Answer:

emotional

Explanation:

describe how age affects the respiratory system

Answers

Answer:

The effects of aging on the respiratory system are similar to those that occur in other organs: maximum function gradually declines. Age-related changes in the lungs include Decreases in peak airflow (how quickly someone can exhale) and exchange of carbon dioxide and oxygen Decreases in measures of lung function?

Which type of glia is found outside the CNS?
Schwann cells
microglia
astrocytes
O oligodendrocytes

Answers

Answer:

What are Schwann cells

Explanation:

Primarily, glial cells provide support for the neurons. Think of them as a secretarial pool for your nervous system, plus the janitorial and maintenance staff. They may not do the big jobs, but without them, those big jobs would never get done.

Your central nervous system (CNS) is made up of your brain and the nerves of your spinal column.

Five types that are present in your CNS are:1  

Astrocytes

Oligodendrocytes

Microglia

Ependymal cells

Radial glia

You also have glial cells in your peripheral nervous system (PNS), which comprises the nerves in your extremities, away from the spine. Two types of glial cells there are:

 Schwann cells

Satellite cells

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Miss Hawaii

The glial cells known as Schwann cells create the myelin coating on axons that leave the brain, hence option A is correct.

What is a type of glia?

The most prevalent form of glial cells in the peripheral nervous system is Schwann cells (SCs). Outside the central nervous system, ganglia are collections of nerve cell bodies.

These structures contain groups of nerve cell bodies whose axons extend to various regions of the organ. Myelinating and non myelinating cells are the two main groups of SCs in the adult nervous system.

However, the presence of astrocytes significantly affects the degree of play crucial roles in the growth, upkeep, operation, and regeneration of peripheral nerves.

Therefore, Schwann cell contact with CNS axons by redefining the CNS-PNS (peripheral nervous system) border in a lesioned CNS and inhibiting Schwann cell invasion, hence option A is correct.

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does sympathetic nervous system increase body temperature

Answers

The sympathetic nervous system is continuously monitoring body temperature and initiating appropriate motor responses

which of the following is a function of norepinephrine?

Answers

Answer:

Mobilize the brain and body for action

what is the relationship of the arms to the body’s core?

Answers

This ratio is approximately a one to one ratio, meaning that a person's arm span is about equal to their height. There are many more human body ratios; some are independent of age, and others change as we grow from a baby to an adult I hope this is correct

in the kidney, tubular reabsorption refers to the movement of fluid and solutes where?

Answers

Answer:

In the kidney, tubular reabsorption refers to the movement of fluid and solutes from the: tubular fluid into the blood.

Explanation:

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Miss Hawaii

Will Mark Brainiest for best answer. Pls Help!

In the middle of a stormy night, emergency medical responder Zoey is dispatched to a busy mountain road. It seems that a delivery truck has failed to clear a tight curve and has tipped onto its side. The driver is conscious but unable to move. The truck is situated halfway into the road, right on the curve, and is blocking one lane. What steps should Zoey take to keep herself, the truck driver, and others on the road safe while she attends to this patient?

Answers

Put on your flashers. Set out reflective triangles to warn other traffic. Make sure other drivers can see them in time, especially on a curve to avoid another  accident. Stop traffic by blocking the remaining half of road until police arrive to direct traffic to one single lane.

which of the following outcomes is not the result of the sympathetic division's activity?

Answers

Answer:

there are no options...

if the body is cut coronally which cavities would be anterior to the cut? which cavities would be posterior to the cut?

Answers

Answer:

A coronal or frontal plane divides the body into dorsal and ventral (back and front, or posterior and anterior) portions.

Explanation:

what happens in the uterus that differentiates the fetus into either male or female?

Answers

Answer:

hope this helps <3

Explanation:

The fetus appears to be sexually indifferent, looking neither like a male or a female. Over the next five weeks, the fetus begins producing hormones that cause its sex organs to grow into either male or female organs. This process is called sexual differentiation.

X- or Y-chromosome sperm have an equal chance of fertilizing an ovum. If sperm fuses an ovum, the zygote becomes masculine. When sperm-carrying X combines an ovum, a female zygote develops.

Which body system differentiates a male from a female?

The only human organ system that differs significantly between males and females is the reproductive system. Male and female embryonic structures that would eventually form the reproductive system begin similarly, but by birth, the reproductive systems have differentiated.

At fertilization, the embryo's chromosomal sex is determined. Humans need 6 weeks to show the earliest evidence of sex distinction, though.

An ovum has an equal chance of being fertilized by X- or Y-chromosome sperm. The zygote develops into a male when Y sperm combine with an ovum. A female zygote forms when an ovum and sperm-carrying X unite.

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14. A child in a poor country has not had sufficient protein in her diet for an extended period of time. What classic sign of this
form of malnutrition will she most likely exhibit?
A. constant thirst
B. extremely thin appearance
C. distended abdomen
D. sunken eyes

Answers

Answer:

A:

Explanation:

Having less protein makes you want to have more liquids to the fact that protein has healthy and unhealthy fats in it.

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